Alfred Integration

Overview

Connect Teebly to Alfred to enable automated access control for your indoor golf facility. Founded in 2010, Alfred Inc specializes in smart lock solutions that combine smartphone control with traditional key access. Their products feature modern design, Bluetooth connectivity, and built-in touchpad options for flexible access management. As a CES Innovation Award and Good Design Award winner, Alfred is recognized as one of the leading smart lock manufacturers on the market.

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Prerequisites

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Prepare Your SmartThings Hub and Alfred Locks

Follow these steps to set up your SmartThings Hub and Alfred locks for integration with Teebly:

1. Install the SmartThings App
   Download and install the SmartThings app on your mobile device.

2. Create a SmartThings Account
   If you don't already have one, create an account in the SmartThings app. Make sure to note your login credentials for later use.

3. Set Up Your SmartThings Hub
   Follow Samsung's setup instructions to:

   • Connect your SmartThings Hub to your network using Wi-Fi or Ethernet
   • Add the Hub to your SmartThings account
   • Verify the Hub shows as online in the app

4. Pair Your Alfred Locks
   In the SmartThings app, add your Alfred locks:

   • Open the SmartThings app and tap Devices
   • Tap the + icon and select Add device
   • Choose By brand and search for your lock manufacturer
   • Follow the on-screen instructions to pair your Alfred lock using Z-Wave
   • The lock should appear in your device list once paired successfully
   • Verify the lock appears and is responding in the SmartThings app

5. Test Lock Functionality
   Before connecting to Teebly, test that you can lock and unlock your Alfred devices remotely through the SmartThings app. This confirms the Z-Wave connection between your Hub and locks is working properly.

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Connect Your Devices to Teebly

Once your SmartThings Hub and Alfred locks are properly configured, you can connect them to Teebly:

1. Log into the Teebly Dashboard
2. Navigate to Operations > Access Control
3. Click Add devices
4. Select SmartThings from the list of available access control providers
5. Enter your SmartThings account credentials when prompted
6. Select the Alfred lock devices you want to be accessible to your customers during their bookings

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Testing Your Integration

After connecting your devices in Teebly, test that the unlock functionality works as expected:

1. Navigate to Operations > Access Control
2. Click the Test active device button

If the test is successful and your device unlocks, your integration is complete! Your customers will now be able to access your facility during their bookings.

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Monitoring Access Requests

Teebly logs all access requests for monitoring and troubleshooting purposes. You can find access requests for the last 30 days by navigating to Operations > Door Access Logs.

Logs are also accessible within individual booking details and are not limited to the last 30 days.

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Troubleshooting

Device Not Appearing in Connection Flow

• Verify the lock is added and online in the SmartThings app
• Confirm the SmartThings Hub is online and connected to your network
• Check that the lock is properly paired to the Hub using Z-Wave

SmartThings Hub Not Connecting

• Check that the Hub is plugged in and connected via Wi-Fi or Ethernet
• Verify the Hub shows as online in the SmartThings app
• Try restarting the Hub

Lock Shows as Offline

• Check the lock's battery level in the SmartThings app
• Verify the lock is within Z-Wave range of the SmartThings Hub
• Try moving the Hub closer to the lock if signal is weak
• Remove and re-pair the lock in the SmartThings app if issues persist

Device Won't Unlock

• Verify the lock is online in the SmartThings app
• Check that the SmartThings Hub has a stable network connection
• Verify the lock batteries are not low
• Test unlocking directly through the SmartThings app

Connection Authentication Fails

• Verify your SmartThings account credentials are correct
• Ensure you have proper permissions to access the devices
• Try logging out and back into the SmartThings app

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Need additional help?

If you're still experiencing issues:

• Alfred hardware issues: Contact Alfred Support for help with lock functionality
• SmartThings connection issues: Contact SmartThings Support for help with hub setup or Z-Wave pairing
• Teebly integration issues: Contact Teebly Support for help connecting Alfred to your Teebly dashboard

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